Our Satisfaction Guarantee
Our Satisfaction Guarantee
At Kiyo Studios, all our items are hand made to order ready just for you. We stand behind the quality of our jewelry with our warranty — our guarantee if for any reason you're not completely happy with your jewelry, send it back within 60 days after delivery and receive a full refund*. This refund may be sent back to the original payment method, or through store credit.
Additionally, we also accept returns for sizing issues within 60 days of the customer getting their order. That said, it’s important to refer to the provided sizing charts to make sure your desired products will fit you correctly.
*Refund excludes shipping amount
Return and Exchanges
To inquire about a return or exchange, email us with your order number, the reason for your return, and any related pictures of your order to our contact page.